Reviews

Cameron was very professional, fast, and effective. He also was very patient running me through my options! Thanks again! Highly recommend. Within 3 hours of my hot water heater breaking they came and had it replaced!

Covenant installed a new water heater the same day I called! Cleaned up and left no mess, only a nice new water heater! Recommend!

They responded quickly in an emergency and did a wonderful job for us! We have used them for a variety of plumbing jobs. I recommend Covenant for all your plumbing needs.

Excellent and positive experience. Knowledgeable.

Covenant’s expert (Shane M) came to fix the water softener and he came on time and did thorough investigation and he was able to find the issue and fixed in less than 20 mins. He explained the issue in detail and also the fix. Good job Shane and covenant team and keep up the good work.

Covenant service is over the top amazing. Constant text updates to confirm appointments and progress of plumber to our home. Cameron was exceptional and installed our new shower/tub faucet as well as providing estimate for hot water heater.He took the time to talk me through options and made us feel confident to proceed with replacing the hot water heater.I highly recommend Covenant.

Excellent work and great customer service. They were responsive, helpful, and honest.

Great service. Quick and reasonably priced.

Outstanding service! Will use again.

I called for an estimate on running a new gas line to my pool heater. The person on the phone was friendly and very helpful in setting up an appointment that very day! Shane and David came on time …. Introduced themselves …and got to work quickly. I had an estimate within a half hour and the estimate was half as much as the one another plumber had given to me! Shane had suggestions on how best to do the job and indicated that he had completed lots of similar jobs. I had a great deal of confidence in him right away.Then I asked how long the job would take and how quickly they could schedule it. That’s when the big surprise came! The other plumber had told me he would have to check the schedule and said “maybe within the next two weeks.” Shane from Covenant Plumbing said “we can do it right now …. and it will only take a couple of hours.” I said “let’s do it.”Shane and David finished the job in a little over an hour and the new pool heater fired up right away. The new gas line looks great and works great. I could not be happier with the work they did for me. From my initial phone call and the friendly voice on the other end of the line to the completion of the job …. It was a great experience and I wholeheartedly recommend Covenant Plumbing!

Quick, friendly and professional

I would highly recommend Covenant Plumbing. My new water heater was installed the next day after I called them. They arrived on time and did the installation,clean up, and haul away quickly and efficiently. Everyone was very polite as well as professional.

The Shane the technician was really knowledgeable and explained well about the service that we requested that we were very happy to go with the options provided.

Our sump pump went out sometime in the last few days, not sure exactly when. Called Covenant Thursday AM, and by 2:00 same day, Darren was out to provide several options for replacement. We had a new one fully installed a half hour later. Ready for Mother Nature.

Really impressed with this company. Easy to schedule appointments online, timely confirmation emails & texts, texts to let you know they’re on their way, AND also WHO is coming with their picture and some personal info. I was home by myself and knew exactly who was coming to the door. All that alone made me feel good and no work was done yet. Kudos to Shane who explained everything, offered to cover his shoes to protect my floors, answered all of my questions, gave me options, and had a van full of anything he might need to help. Total professional, kind, and courteous, and as I did my work from home, he did his work at my home. I signed and paid for everything on the spot via a tablet and received my receipt via email instantly. Highly recommend Covenant Plumbing to anyone in central Illinois.

Amazing help with what should have been an easy sump pump pop up job. Patience, determination and perseverance got the job done. We couldn't be happier with service and kindness. Highly recommend for any plumbing service.

The guys from Covenant have been great.

Professional high quality work!

I had a delightful appointment with this company today. Darren the technician was thorough, was honest and gave good advice. I’m looking forward to working with Covenant Plumbing in the future.

Good work

Fast and professional service. Definitely recommend!!

Darren was right on time, explained his diagnosis of our problem and gave us options to consider. Good details for our decision making and no pressure. Very courteous.

Covenant Plumbing came quickly to address a sink that was leaking and got the issue fixed very quickly!

They were on time and professional

Great service, fast repair of a toilet.

Excellent service, thank you.

Covenant plumbing was prompt, professional, and did a beautiful job replacing the shower faucets. They also installed a water filtration system for the house, which was definitely needed. As always, their work is the highest quality, and we look forward to enjoying it for years to come.

Prompt courteous service. Was able to repair without leaving and coming back.

The plumbers arrived on time and completed a kitchen sink drain and seal job carefully and efficiently right then. Appreciated their down to earth suggestions and viewpoints! P

As always, Covenant did a fantastic job. Prompt, efficient, affordable.

As much as I can love a plumbing service, I love Covenant. My technician Jordan was polite and thorough. Thank you Covenant!

Dayton and Colton were extremely professional, and knowledgeable. Friendly and efficient service.

JEREMY WAS JUST AT OUR HOUSE TO REPLACE THE GAS VALVE ON OUR GAS DRYER. HE WAS VERY POLITE AND FRIENDLY. HE WORKED QUICKLY. THIS WAS OUR FIRST TIME USING COVENANT HEATING AND COLLING. WE. ARE VERY HAPPLY WITH THE SEVICE THAT WE RECEIVED. WOULD CALL COVENANT AGAIN.

I am very pleased with the service I received. I was impressed with Cameron who was friendly, knowledgeable and professional. He was efficient and repaired my toilet in a timely manner. Cameron provided me info about the repairs I received today and info for future services with a quote if I decide to replace my outdated toilet which I am considering. Thanks, Cameron @ Covenant Plumbing.

I’ve used Covenant Plumbing twice now, Amanda in office is so kind and goes above and beyond in ensuring good communication. Every technician has been amazing, I’ve dealt with a host of issues after buying an old home and they’ve always been transparent and done excellent work. Very trustworthy, I wouldn’t go anywhere else!

Timely and courteous. Definitely recommend for plumbing needs.